Safe Gaming Pledge

At 9995bd Responsible Gaming
Your Safety Comes First

Gaming is for fun, not stress. 9995bd believes every player has the right to game in a safe, controlled environment. Our responsible gaming framework gives you the tools to set limits, seek help, and stay in control.

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18+ | Adults Only

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24/7
Support Available
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Immediate
Activate Self-Exclusion
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5
Limit Setting Options
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18+
Mandatory Age Restriction

Why Does Responsible Gaming Matter?

9995bd's Vision & Commitment

Online gaming is growing in popularity as a form of entertainment. 9995bd is committed to providing millions of players across Bangladesh with a safe, transparent, and enjoyable gaming environment. But like any form of entertainment, gaming requires boundaries — and being able to set those boundaries yourself is what responsible gaming is all about.

Responsible gaming is not just about playing less. It means knowing your budget before you play, making clear-headed decisions after a loss, and never treating gaming as a way to earn money. 9995bd wants you to enjoy gaming — but not at the expense of other areas of your life.

To promote responsible gaming on our platform, we offer a range of effective tools and features — including deposit limits, self-exclusion, cooling-off periods, reality checks, and links to professional support. Read through this page, know your limits, and game safely.

Keep in Mind

Gaming should always be a form of entertainment. If you feel gaming is getting out of control, contact our support team right away.

Our Responsible Gaming Tools

Tools 9995bd offers to help you stay in control of your gaming

Deposit Limit

Set daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24–72 hour waiting period.

Session Limit

Set a limit on how long you play in one session. Once the time is up, the system will automatically end the session and notify you.

Self-Exclusion

Suspend your account for a set period or permanently. No promotional messages will be sent during self-exclusion, and re-entry will be restricted.

Cooling-Off Period

Set a cooling-off period of 24 hours to 6 weeks to avoid making impulsive decisions in the heat of the moment. You will not be able to log in to your account during this time.

Reality Check

At regular intervals, the system will remind you how long you have been playing and how much you have won or lost — so you can make informed decisions.

Loss Limit

Set a cap on how much you can lose daily, weekly, or monthly. Once the limit is reached, no more bets can be placed until the next cycle.

Limit Setting Details

How quickly each limit takes effect and how long changes take to apply

Limit Type Effective Date Waiting to Increase
Daily Deposit Limit Immediate 24 Hours
Weekly Deposit Limit Immediate 7 Days
Monthly Deposit Limit Immediate 30 Days
Session Time Limit Immediate 24 Hours
Loss Limit Immediate 7 Days
Cooling-Off Period Immediate After the period ends
Self-Exclusion (Temporary) Immediate After the set period ends
Self-Exclusion (Permanent) Immediate 5 Years / Permanent
Important Rules

Reducing a limit always takes effect immediately, but increasing one requires a waiting period — this protects you from overspending in the heat of the moment.

How to Set Up Self-Exclusion?

Simple steps, but the impact runs deep

Self-Exclusion is the step you take when you decide to take a break from gaming for a set period of time. At 9995bd, the Self-Exclusion process is completely confidential and handled with respect.

  • 1 Log in to your account and go to "Responsible Gaming" settings.
  • 2 Select the "Self-Exclusion" option and set the duration.
  • 3 Confirm your decision — the exclusion takes effect immediately.
  • 4 You can also activate self-exclusion by contacting us via live chat.
During Exclusion

While Self-Exclusion is active, you will not receive any bonuses or promotional offers, and any attempt to open a new account will be detected.

Warning Signs of Problem Gaming

Seek Help Promptly If You Notice These Signs

Financial & Behavioral Signs

  • Placing larger bets to recover losses — "Chasing Losses"
  • Using money meant for bills or essential expenses on gaming
  • Lying to family or friends about your gaming habits
  • Borrowing money or selling assets to keep gaming
  • Repeatedly trying to stop gaming but failing
  • Feeling restless or anxious when not playing

Emotional & Social Signs

  • Prioritizing gaming over work, studies, or family
  • Losing sleep or skipping meals because of gaming
  • Feeling irritable, angry, or depressed after a gaming loss
  • Withdrawing from social life and spending most of the time gaming alone
  • Using gaming as an escape from stress or personal problems
  • Unable to stop after a win, continuing to play on
Get Help Now

If you notice even one of these signs in yourself, don't wait — reach out to our support team or activate self-exclusion right away.

Self-Assessment Questionnaire

Answer the following questions honestly — this is just for you

Question 01
Have you spent more on gaming than your budget allows?
Question 02
Have you placed larger bets to try to win back money you have lost?
Question 03
Has gaming caused issues with family or friends?
Question 04
Do you feel restless or anxious when you are not playing?
Question 05
Is gaming affecting your work or studies?
Question 06
Have you tried to stop gaming but couldn't?
Results Analysis

If you answered "Yes" to any one of the questions above, please speak with our support team. Two or more "Yes" answers means you should seek professional help right away.

Protection for Minors

Gaming is strictly prohibited for anyone under 18

🧒Child & Teen Safety

9995bd strictly prohibits gaming by minors (under 18). Age verification is mandatory at registration, and any suspicious account is subject to investigation.

If you have children or teenagers at home, take the following steps:

  • Use parental control software on your computer or mobile device.
  • Never share your 9995bd account password with anyone.
  • Avoid saving your password in the browser if others have access to your device.
  • Have an open conversation with your child about responsible gaming.
If a minor has been playing

Let us know right away. The account in question will be closed and a refund of any deposited funds will be initiated.

Help Resources

You're Not Alone — Help Is Always Available

Where to Find Help

Seeking professional help for a gaming problem is not a sign of weakness — it takes courage. You can get support through the following:

  • 9995bd Live Support
    Our Responsible Gaming team is available 24/7 via live chat and ready to help.
  • Email Support
    [email protected] — all issues are handled with full confidentiality and respect.
  • National Mental Health Helpline
    Several organisations, including Bangladesh's National Mental Health Helpline and Kaan Pete Roi, offer free counselling services.
  • Professional Counsellor
    Reach out to a local mental health specialist or counsellor — addiction is fully treatable.

10 Golden Tips for Safe Gaming

Follow these habits to keep gaming enjoyable at all times

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Set Your Budget in Advance

Set a fixed budget before each session and never go beyond it. Treat it as an entertainment expense.

Stick to Your Time Limit

Avoid playing for long stretches at a time. Take a break every hour, and use the session limit tool to schedule automatic breaks.

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Play for Fun

Never think of gaming as a source of income. It's entertainment — winning is a bonus, and losing is part of the game.

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Don't Play When You're Angry

Avoid gaming when you are feeling down, angry, or stressed. Your judgment is more likely to be impaired in that state.

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Avoid Playing Under the Influence

Gaming under the influence of alcohol or any other substance significantly increases the risk of losing control.

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Let Your Family Know

Let the people close to you know about your gaming habits. Transparency helps you stay within your limits.

Frequently Asked Questions (FAQ)

Answers to Common Questions About Responsible Gaming

No, activating self-exclusion keeps your account balance completely safe. You can withdraw your funds once the exclusion period ends. However, no gaming or deposits are permitted during the exclusion period.

A cooling-off period typically lasts from 24 hours to 6 weeks, and your account is reactivated automatically once it expires. Self-exclusion is longer-term — ranging from 6 months to permanent — and reactivating your account after the period ends requires additional steps.

Yes, reducing your deposit limit always takes effect immediately. However, increasing your limit requires a 24 to 72-hour waiting period for security reasons. This rule is in place to protect you.

No. Registration and gaming on 9995bd are strictly limited to users aged 18 and above. Age is verified at registration, and any account found to belong to a minor is closed immediately.

After logging in, go to your account profile and look for the "Responsible Gaming" section. You will find all limit-setting options there. For any assistance, reach out via live chat.
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Start Gaming Safely at 9995bd

Use our responsible gaming tools to set your own limits and enjoy gaming with peace of mind. Your safety is our priority.

SSL Secured  |  18+ | Adults Only  |  Responsible Gaming Pledge

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